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Let’s talk about GMOs at Whole Foods Market

By A.C. Gallo, September 27, 2012  |  Meet the Blogger  |  More Posts by A.C. Gallo

At Whole Foods Market, we believe consumers have the right to know how their food is produced and this includes whether or not it contains Genetically Modified Organisms (GMOs).

The YouTube video showing our store Team Members giving conflicting responses to a question about GMOs reminds us that while we try to keep all our 70,000 Team Members up-to-speed on the latest information, clearly we need to do more. Some products in our stores DO contain GMOs – just like any other food store in the country, due to the pervasiveness of GMOs – and we need to do a better job of making sure our Team Members understand this so they can provide customers with the facts.

I hope you don’t believe the claims that Whole Foods Market is coaching its Team Members to give false information to its customers, because it’s completely untrue. The idea goes directly against who we are as a company – for years, we’ve worked hard to provide as much information as possible about our products to our customers.

Here are some things about Whole Foods Market and GMOs that you didn’t see in the video – we have:

  • Invested hundreds of thousands of dollars in putting our house brand products through third party non-GMO verification.
  • Worked tirelessly over the years to support organic agriculture to provide the largest variety of organic products that are grown without GMOs seed per the USDA National Organic Standards.
  • Worked one-on-one with hundreds of our supplier partners to encourage them to get their ingredients from Non-GMO sources.
  • Supported mandatory product labeling measures over the years, most recently including California’s Proposition 37 and Washington state’s Initiative Measure 522, with the hope that the state efforts lead to one federal standard.
  • Helped inform and educate our Team Members and shoppers about the complex issue of GMOs and their prevalence in the country’s food supply.
  • Celebrated Non-GMO month every October with displays, signage, and this year a sale, in our stores.
  • Worked hard to provide as many Non-GMO choices for customers as we can.
  • Put close to 5,000 Non-GMO Verified items on our shelves and done more than any other retailer to support Non-GMO verification and prioritize Non-GMO grocery brands.

Our promise to customers is that we will be further educating our Team Members to give good, clear information about GMOs, so that they are providing facts to those customers who have questions. One way we’re ramping up that education is by putting up GMO information centers in our stores for customer and Team Member education. The first ones go up on October 1 in our California stores.

 

Whole Foods Market has publicly stated its support of California’s Proposition 37 (http://media.wholefoodsmarket.com/news/whole-foods-market-supports-californias-proposition-37). We are not offering a financial donation to the effort because we do not contribute to political campaigns or ballot initiatives as a company policy. Instead, we are supporting the effort by helping inform our Team Members and our customer base with “Vote Yes on Prop 37” signs and information booths in our stores. We’re also highlighting and promoting hundreds of Non-GMO products in our stores throughout October to highlight the availability of these products for our customers.

Ideally, we hope the passing of Proposition 37 will lead to one federal standard for labeling GMOs, similar to how the National Organic Standards were formed. One set of rules and uniform support of a consumer’s right to know would be in everyone’s best interests. 

 

Update: We don’t contribute to political campaigns, ballot initiatives, etc. as a policy set by company leadership who recognize that Whole Foods Market represents the viewpoints of a wide variety of customers and other stakeholders. However, we have heard feedback from our customers about finding additional ways to support this important effort and we are currently evaluating what more we can do to help with getting CA Prop 37 passed. Stay tuned.

Category: GMOs, Food Issues

 

409 Comments

Comments

Devin says ...
I worked at the Austin, Texas flagship Whole Foods from 2007-2011. From Day One I was told that there were NO GMOs sold anywhere in the entire store—this was information given to me and to my fellow new-hires throughout Orientation and reinforced later by Leadership. I worked my way up from Guest Service to Bakery production and ended up as a cake decorator, so I have talked to quite a lot of guest about quite a lot of products. Dozens of our bakery items contained canola oil, soy derivatives and/or corn, but, as I had been trained to do, I constantly assuaged my customers' fears that their bread maybe be contaminated or that their cakes were unsafe. This news upsets me on several levels, for not only was I misled into consuming GMOs myself, but I inadvertently led other human beings to do the same. All of this at the nation's first organic certified grocer. Does that placard still hang near the entrance? Is "organic" becoming just as meaningful as the word "natural" ? Throughout the years I worked at the downtown Whole Foods, fewer and fewer products were actually baked in-house. The bread was shipped in overnight from a bakehouse in Houston, the cakes began to arrive in the bakery on pallets, encased in one-time-use-only plastic domes, the pastry cream was no longer mixed in our full production kitchen, but was replaced with a powder base that we reconstituted with water. All of these decisions came from above; all of these decisions placed profit before quality. For a corporation that is supposedly transparent with its policies, the GMO issue is only the first in a ever-lengthening list of things your customers should have the right to know. My experience working at the Lamar store left me disenchanted— the detriments of supporting Whole Foods Market have begun to eclipse the advantages of shopping there. But it doesn't have to be this way. If you're listening, WFM, take heed of other big corporations like Wal-Mart, Nike, Microsoft and lately even Apple: little sacrifices in quality here and there might seem like reasonable actions to take in order to expand and to put money in your share holders' pockets, but your reputation is SO MUCH more valuable. Stories like this one only snowball in your customers' minds and now the media and your detractors will be on the look out to capitalize on your mistakes. The Law of Compensation tends to reward us for our positive actions (such as your Whole Planet Foundation, among others), but it also has the tendency to do the opposite in the face of our hubris. Good luck WFM! Now that you're public, you're interests have understandably changed, but remember that quality, not quantity, is what got you where you are today.
11/04/2012 7:50:13 PM CST
JeanineD says ...
I became aware that WF carried products with GMOs quite a while ago when I called one of the brands they sell and was told that they tried not to incorporate GMOs but could not guarantee that was the case. Since then I have been careful about what I consume at WF as much as anywhere else (having said that, MOMs also carries the same product). I think WF should support Prop 37 financially. Yes, it is political, but it is also at the core of what you claim your values are, in addition to hopefully setting a precedent in this country which will hopefully inspire both national and international laws. If you are not willing to do that, then I would encourage you to put signs around the store that state which products are GMO free, much like you do with Gluten Free. That would also be a huge step in supporting proper labeling. As for training, your employees are really clueless. Upon returning a shampoo, the girl at customer service told me that is why she bought Pantene. When I told her that Pantene contained carcinogenic ingredients she was totally shocked. Turns out I always know a lot more about the products than any of the sales people I encounter, being in terms of gluten free, GMO free, toxin free products or even in terms of having tried the Whole Body products myself. Might as well have a self-checkout for all the help they provide.
11/06/2012 11:27:03 AM CST
Wood says ...
Stay real whole foods dont sell out- props on the dubunking
11/07/2012 11:28:14 AM CST
michael says ...
Can your stores provide a list to all customers of foods containing GMO's. This way the information is out there, publicly and honestly.
11/07/2012 3:45:05 PM CST
Garick Chan says ...
With all of this discussion on Proposition 37, I naturally found my way here to the Whole Foods Blog. Thank you for your honesty. This gladdens my heart as a consumer to hear a company speak so truthfully on such a controversial topic. Yeah, I still shop at Ralphs and I like Trader Joe's too. And I really do appreciate Whole Foods for offering such a diversity in organic options. Thank you, I will continue to shop at and recommend Whole Foods with peace of mind.
11/07/2012 4:34:53 PM CST
iboc says ...
First of all, there should be no GMOs in your products. We shop at Whole Foods b/c we don't want the crap or unecessary/modified ingredients the government says is safe in our foods. Please discontinue carrying those foods or we quit you.
11/08/2012 9:53:37 AM CST
Diana says ...
When we go to your stores, we don't mind paying a bit extra for natural food - but we also want to hold YOU accountable for giving us the service we deserve, which includes TRUTH. There should be a clear giude for consumers to be able to make informed choices about the food we buy, because today most of us are CLEARELY unaware of what's in our food and it's hard to tell GMOs, especialy with "organic" labels on them... Non-Gmo labeling is nice but those products are very limited as well as expensive.... there has to be a way to support organic farms without the added beurocracy and at the same time inform public about the products that may contain gmo. For example, MARK THE ISLES/SHELVES WITH GMO CONTAINING PRODUCTS. "Natural" labels should not be used on GMO - that's is an outrageous thing to do and I hope your market doesn't do that any longer... Sincerely, Diana K.
11/08/2012 9:07:27 PM CST
Europa says ...
I have been researching and hearing all sides, and I would like 100% definitive answers. -Is your brand 365 100% organic non gmo? -if so, why isnt USDA certified, and what 3rd party certifies the product. -You need to make an inventory list by brand name and content of all your products divided by labels or categories -100% Organic Non GMO -95% organic NON GMO -70% or less Organic Non GMO - GMO containing products any % Then we can trust and make your company thrive you dont need laws of violence and regulation if Consumers did there job by getting informed, get active, mass application and hold the company to the highest scrutiny we can solve this vague information maze and get to living well, WHOLE FOODS YOU NEED TO DO YOUR PART,TAKE THE STRESS AND TIME OFF OUR SHOULDERS THATS YOUR JOB SINCE WE PAY YOU FOR THE SERVICE OF ORGANIC NON GMO AND HANDSOMELY MIGHT I ADD.
11/08/2012 10:03:11 PM CST
Moe the Consumer says ...
[Replied on other post: NN] I found this question telling (and close to my compromised heart): "I have been researching and hearing all sides, and I would like 100% definitive answers. -Is your brand 365 100% organic non gmo? -if so, why isnt USDA certified, and what 3rd party certifies the product. -You need to make an inventory list by brand name and content of all your products divided by labels or categories -100% Organic Non GMO -95% organic NON GMO -70% or less Organic Non GMO - GMO containing products any % Then we can trust and make your company thrive..." The more I learn (because WF and others did not pass the prop, now we're ALL researching), I have the same question. If I buy the "Organic" 365 brown rice cereal, it has a warning "may contain wheat and soy" AND a nut allergy warning. The wording of the former seems very casual for a line that claims to be GMO-free. So what is the wiggle room here? WF is stating that they are playing within the current legal range of contamination, yes? So your "Organic" 365 brown rice cereal above could have .9% GMO content? Would love to know this!!!
11/11/2012 12:49:00 PM CST
Shanti Metz says ...
OK, I'll buy what is written Above. Why not require your vendors to reveal whether their products contains gmos and label it on the shelf. We do have a right to know and then let the free market determine whether poeople want to consume gmo's. Please please please label foods that contain gmo's. Thank you.
11/11/2012 3:20:22 PM CST
Ahuda Gorman says ...
I cannot believe your company will stock and sell GMO products. Seems there is nobody we can trust anymore to supply us with wholesome food. I am extremely disappointed and alarmed to learn that you do. Who on earth goes to Wholefood store expecting or wanting to buy GMO products???
11/11/2012 7:42:26 PM CST
Jan Kirk says ...
•Invested hundreds of thousands of dollars in putting our house brand products through third party non-GMO verification. Are these products labeled non-GMO? If not, why?
11/12/2012 11:22:53 PM CST
Nikki - Community Moderator says ...
@JAN - You will find quite a few of our 365 products with the Non-GMO Project seal on the package. Any products that have gone through verification and do not have a seal on their package (which could be for various reasons, i.e. sometimes packages are printed in large batches and will include a seal after the re-packaging process) will be available for viewing on the Non-GMO Project website at http://www.nongmoproject.org/find-non-gmo/search-participating-products/search/?brandId=222.
11/14/2012 1:49:57 PM CST
bella says ...
I knew nothing about the video. A friend mentioned this recently and I thought 'whole foods would never have that stuff in their stores'. So sad that I can't prove her wrong. Ive been with you since the beginning. And yes, WE are loyal and trust you. Odd that you didn't support prop 37. I made my grocery list for tomorrow. Sadly, I'm going old school to the 'health food store'. You can get GMO 'organic' food at Ralphs and Gelsons these days. It's really sad that this even exists as something to look out for.
11/16/2012 5:27:55 AM CST
Rachel Daniels says ...
Hi, I shop at Whole Foods because I THOUGHT you did not carry GMO/Monsanto products. Now, you admittedly do carry them so I was wondering if I have been buying GMO products. Are the products that contain GMOs labelled in your stores? Also, you say that you do not support GMOs, but isn't buying their products supporting them?
11/16/2012 1:50:52 PM CST
Mary Phillips says ...
It would be helpful if you could stick a label on products with GMO's - like "may include GMO's." Would you consider doing this? Thank you!
11/16/2012 4:30:44 PM CST
Dwayne says ...
As a practicing molecular biologist working in academia, I find the denial of science truly appalling. Time and time again, rigorous, peer-reviewed science performed by university scientists (with no stake in big agri-business) has shown that GE has no adverse effects on nutrition, toxicity and the environment. On the contrary, increased yield from GE crops can decrease agricultural land-use, protect biodiversity, and decrease the use of synthetic pesticides. If we should worry about anything, let's worry about dying from E. coli, Listeria and Salmonella outbreaks - all of which recently originated in organic farms. The backlash against peer-reviewed GE science resembles the pseudo-scientific rants of those who deny climate-change. Ironically, many here who - correctly - accept the science of climate change would turn around and deny peer-reviewed GE science. You can't have it both ways. If I were to advise Whole Foods, I would just say "follow the science - the real science."
11/21/2012 1:48:22 PM CST
Dr. Vincent Caruso says ...
which items and food in your stores have GMO ingredients? Thanks both as a long time customer and doctor I like to share the info.I feel your doing a great job and there is a lot of info out there no always the best. My family and myself are in the food business for over 85 years so my patients trust my opinion and I often tell them your stores are doing the best So any info would help.
11/27/2012 5:18:31 PM CST
Naomi says ...
I would think that ensuring that companies who produce foods that target a demographic of people who genuinely care about what they put in their bodies ate held to ah high standard of due diligence in informing consumers about the quality of ingredients used in their products would be in line with whole foods mission as a company. This legislation is not banning GMOs just requiring that companies be honest about what is in their products. This controversy has highlighted that there are two types of companies offered at whole foods: those who genuinely care about the health and well being of their customers and those who see organic foods as more money for their bottom line. While I understand that whole foods offers choices, not participating in the national boycott of these companies that are undermining prop 37 efforts is wrong. People cannot make informed decisions if they don't have access to the information needed. Individuals cannot make the impact necessary like a company can. Even the threat of not sticking these products can make a difference. Whole foods should realize that staying on the fence will only lead to the boycott of their own stores one day. Have the integrity to stand for what's right and put your money where your mouth is-- literally.
11/27/2012 6:52:55 PM CST
Nikki - Community Moderator says ...
@DR. VINCENT - Thanks for your comment. Since GMOs are so prevalent in the food supply, it's impossible to determine which foods contain GMOs unless each and every ingredient in each product has undergone testing. The good news is that you can look for products that have been non-GMO verified. The Non-GMO Project is doing this and putting their seal on products that have been tested as non-GMO. For that reason, we help educate our customers on which products they can look for if they want to avoid GMOs. I would encourage you to check out the Non-GMO Project website at http://www.nongmoproject.org/product-verification/ to find products that have gone through verification. I hope this helps!
11/28/2012 12:14:53 PM CST
Christopher Solis says ...
I'm buying health food gift certificates for everyone this Christmas, but after researching your Company, my conclusion is you are the Walmart of the Health food industry. Whole Foods carries GMO/Monsanto products!! Also, the "plastic" support of Prop 37 is weak at best. Healthway in Northern Virginia seems to be the better alternative.
12/02/2012 1:59:25 AM CST
Melissa says ...
I would appreciate knowing whether or not you use gmo ingredients in your prepared foods. The response I get from your multiple store managers leads me to believe you do. I'm a vegan and often grab soup or tofu from your prepared foods. I know that they are not organic but seem like the best alternative for a quick meal on the go. I noticed that a squash contained corn starch. When I inquired to the manager if it was non gmo, ingot the same response as I have at another whole foods location. I was told that the prepared meals are made with conventional not organic ingredients. When I asked if it was conventional yet not GMO I was told that he can not guarantee that. As an informed consumer, I know that one needs to make a concerted effort to ensure that what she buys is gmo free. Whole foods is as aware of this as I am. Therefore it seems very evident that the staff would know whether or not the ingredients contain gmo. If you truly support the consumer's right to know, ca you please offer a straight yes or no answer. Thanks you
12/02/2012 3:22:55 PM CST
Nikki - Community Moderator says ...
@MELISSA - The main reason why the store was not able to confirm if something contains GMOs is that every ingredient within every product used in a dish would have to be tested. Canola oil is often a concern for customers in our Prepared Foods department as it is listed as a high-risk crop from the Non-GMO Project. In order to ensure the highest quality oil possible, we feature expeller-pressed, organic canola oil in our stores. I hope this helps!
12/04/2012 12:42:31 PM CST
Matt says ...
I'm not sold on this "GMO debunk," sorry! This would be a typical response to any type of news report calling you out - which they did. Did they photoshop in that "Nothing Artificial EVER" wording on the side of one of your markets? So, for the last year we have been buying much of our families groceries from whole foods, spending a small fortune (family of five) trying to avoid GMO's. In reality we just could have gone over to Safeway, spent much less - maybe even afforded a weekend getaway or two with the money we could have saved and still end up with the same crap GMO's in our systems. It makes me sad!
12/06/2012 11:02:13 AM CST
Bonnie says ...
I would like to know if your Whole Foods Bakery products are GMO-free. On the gluten-free light sandwich bread the ingredients include canola oil. I have read that it is something to avoid as being GMO if not labeled organic.
12/10/2012 9:17:58 AM CST

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