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Let’s talk about GMOs at Whole Foods Market

By A.C. Gallo, September 27, 2012  |  Meet the Blogger  |  More Posts by A.C. Gallo

At Whole Foods Market, we believe consumers have the right to know how their food is produced and this includes whether or not it contains Genetically Modified Organisms (GMOs).

The YouTube video showing our store Team Members giving conflicting responses to a question about GMOs reminds us that while we try to keep all our 70,000 Team Members up-to-speed on the latest information, clearly we need to do more. Some products in our stores DO contain GMOs – just like any other food store in the country, due to the pervasiveness of GMOs – and we need to do a better job of making sure our Team Members understand this so they can provide customers with the facts.

I hope you don’t believe the claims that Whole Foods Market is coaching its Team Members to give false information to its customers, because it’s completely untrue. The idea goes directly against who we are as a company – for years, we’ve worked hard to provide as much information as possible about our products to our customers.

Here are some things about Whole Foods Market and GMOs that you didn’t see in the video – we have:

  • Invested hundreds of thousands of dollars in putting our house brand products through third party non-GMO verification.
  • Worked tirelessly over the years to support organic agriculture to provide the largest variety of organic products that are grown without GMOs seed per the USDA National Organic Standards.
  • Worked one-on-one with hundreds of our supplier partners to encourage them to get their ingredients from Non-GMO sources.
  • Supported mandatory product labeling measures over the years, most recently including California’s Proposition 37 and Washington state’s Initiative Measure 522, with the hope that the state efforts lead to one federal standard.
  • Helped inform and educate our Team Members and shoppers about the complex issue of GMOs and their prevalence in the country’s food supply.
  • Celebrated Non-GMO month every October with displays, signage, and this year a sale, in our stores.
  • Worked hard to provide as many Non-GMO choices for customers as we can.
  • Put close to 5,000 Non-GMO Verified items on our shelves and done more than any other retailer to support Non-GMO verification and prioritize Non-GMO grocery brands.

Our promise to customers is that we will be further educating our Team Members to give good, clear information about GMOs, so that they are providing facts to those customers who have questions. One way we’re ramping up that education is by putting up GMO information centers in our stores for customer and Team Member education. The first ones go up on October 1 in our California stores.

 

Whole Foods Market has publicly stated its support of California’s Proposition 37 (http://media.wholefoodsmarket.com/news/whole-foods-market-supports-californias-proposition-37). We are not offering a financial donation to the effort because we do not contribute to political campaigns or ballot initiatives as a company policy. Instead, we are supporting the effort by helping inform our Team Members and our customer base with “Vote Yes on Prop 37” signs and information booths in our stores. We’re also highlighting and promoting hundreds of Non-GMO products in our stores throughout October to highlight the availability of these products for our customers.

Ideally, we hope the passing of Proposition 37 will lead to one federal standard for labeling GMOs, similar to how the National Organic Standards were formed. One set of rules and uniform support of a consumer’s right to know would be in everyone’s best interests. 

 

Update: We don’t contribute to political campaigns, ballot initiatives, etc. as a policy set by company leadership who recognize that Whole Foods Market represents the viewpoints of a wide variety of customers and other stakeholders. However, we have heard feedback from our customers about finding additional ways to support this important effort and we are currently evaluating what more we can do to help with getting CA Prop 37 passed. Stay tuned.

Category: GMOs, Food Issues

 

409 Comments

Comments

Dan says ...
I shop at Whole Foods and never thought to ask about GMO's until I watched a recent video. I need to know that the food I buy is non GMO. That's why I shop at your store. How can I be sure that what I'm getting is organic?
10/02/2012 1:44:27 PM CDT
Ex shopper says ...
What happened to the youtube video proving WF sells GMO crap? Censorship. It will get uploaded again.
10/02/2012 1:45:04 PM CDT
TRE says ...
I have shopped at Whole Foods for most of my groceries for the past 15 years. I have and continue to trust WFM to go above and beyond the call of duty to ensure no item they sell contains harmful ingredients, which includes the ever-expansive GMO phenomenon. While it'd be in Whole Food's interests for GMOs to be lawfully required to be included in detail on nutrition labels, I can understand why WFM policy prevents it from donating directly to political campaigns. My continued loyalty to WFM rests with WFM's commitment and actions to ensure the food (et al) I buy at WFM is GMO-free and other harm-free. Thank you for this blog response to the video issue (which I haven't been able to see). I'm making my comment here so that WFM knows where I stand and my expectations (because it's a relationship I'd like to continue) for one of my favorite companies.
10/02/2012 1:51:16 PM CDT
Nummy GMO says ...
We drive a very substantial distance to shop Whole Foods once a month and even plan our summer driving vacations to be able to frequent your Bend store. I'm disgusted that we've been misled to pay outrageous prices for foods that contained GMO poison all along. Shame on you for the deception. I guess we should expect that any corporation that gets this large will just mislead and omit information. No more money from us until you kick out the GMO garbage and apologize. Gee, I wonder who complained to YouTube to get that video removed?
10/02/2012 1:54:14 PM CDT
victor says ...
the majority of the people who go to wholefoods believe that the whole store is organic. we go to wholefoods so that we can get food that we dont have to worry about. there should not be one item in your store that is gmo or made by monsantos. look at the new studies with the rats with the huge tumors, thats what we are avoiding when we go to whole foods. almost every country is banning gmo foods except the u.s. and to think that we go to a store that we believe to give us organic products and find out that they too have gmo. your are boycotted!!!
10/02/2012 1:55:35 PM CDT
TRE says ...
Also... Where I can I donate my own $20 to $50 for Prop 37 Mandatory GMO labeling? Every penny of my own money toward that is well worth winning the war against harmful GMOs. Just want to eat pure... and deserve to KNOW that the mass produced food I'm eating is pure-ish.
10/02/2012 1:56:01 PM CDT
Tyranny says ...
GMO Expose Now Being Sensored. "Co-founder and CEO John Mackey donated to Mitt Romney, who helped promote Monsanto’s entry into biotechnology, while co-CEO Walter Robb donated to Barack Obama, who has appointed numerous Monsanto lobbyists to his administration, as well as Christie Vilsack, the wife of USDA chief Tom Vilsack, who as an Iowan politician, has bent over backward for biotech, GMOs, cloning and even the open-air growing of pharmaceutical crops. As head of agriculture, Vilsack served as a go between to negotiate acceptance of GM alfalfa (a major food crop for livestock), meeting with Monsanto and top emissaries of the organic market, namely Whole Foods Market, Stonyfield Farm and Organic Valley. The perceived caving of these organic players has drawn serious criticism throughout the Internet."
10/02/2012 2:02:19 PM CDT
Alex says ...
Re: Update If you are looking for another way to help raise money or support, you should ask customers to donate their bag credit to the campaign, or maybe on 5% day you can have 5% go to Yes on Prop. 37. Its not brain surgery to come up with some quick ways to raise money!
10/02/2012 2:17:39 PM CDT
Mike J. says ...
Please post some of the benefits of eating GMO foods you sell, otherwise sell the other corporate food products like Frosted Flakes. I'm not sure what the purpose of shopping at Whole Foods is if you believe GMOs are good as you sell them but you don't sell Frosted Flakes. Then again maybe you can't sell them as your price point per box would probably be $2 higher per box to support your salaries.
10/02/2012 2:38:25 PM CDT
Scott says ...
Selling GMO foods is the equivalent of selling cigarettes without warning labels, without releasing the damming research that it causes all types of diseases and maladies. The vast majority of people shop at Whole Foods, because they want to go somewhere they can find a variety of healthy foods, NOBODY wants to buy GMO, they buy it out of lack of knowledge or acquiescence to a system that is hard to beat. Whole Foods has the ability to sell only non-GMO products but it has refused to. We need to urge them to stop and if they don't do our shopping elsewhere. I'd rather go the inefficient and more expensive route and buy everything at the Farmer's Market, then contribute to a company that is knowingly selling toxic products for profit.
10/02/2012 2:38:31 PM CDT
Charles says ...
I refuse to knowingly eat anything that is GMO. I was a newer customer to your store. When I learned that you stopped stocking "The Ultimate Meal" because you are confused about the type of coral calcium contained in the product, but are so willing to sell GMO food, it made me realize you really don't give a hoot about your customers. You play games with the makers of "The Ultimate Meal" and remove their product under the false guise that their product contains an unacceptable form of coral calcium when it is totally acceptable your just sugar coating that you don't want to sell that companies product for other reasons you don't want to disclose. No doubt it's over money. Money, money, money. That's all Whole Foods cares about. Until I see a significant donation to the cause of prop 37 and the return of "The Ultimate Meal" in your store, I am through with you. I won't be back.
10/02/2012 3:30:34 PM CDT
Sam Bell says ...
Shut Up w/ the propaganda & actually put your $$$ where your mouth is since you mouth & I love how it's OK by your policy to sell foods with hidden MSG & GMO foods but it's bad to give $$$ to a cause to actually give consumers the right to know if their eating foods with RoundUp in it?
10/02/2012 3:42:08 PM CDT
Evan says ...
What about the two Monsanto Execs that sit on your board. What about all this change-over happening after the SEC "investigation" which we know was nothing more than a hostile takeover of Whole Foods by MonSATAN. What about a bunch of the 360 products being manufactured in China. You can't just hide behind some store employee when there are top down issues. We are onto you, clean up your act, clean your house of ALL GMO's or face your entire customer base drying up.
10/02/2012 4:46:40 PM CDT
gen says ...
I don't belive you poeple. Because it's been proven that whole foods supports Monsanto. And I haven't seen any support of prop 37 from Whole foods so far... And we all know that in current world money talks!
10/02/2012 5:22:07 PM CDT
gerger says ...
please donate for PROP 37!!! that's the one thing you need to do to get back our trust.
10/02/2012 6:29:06 PM CDT
Joe Blow says ...
It's difficult for me to believe that WF "tries to keep all their 70,000 Team Members up-to-speed on the latest information," considering how emphatically some of the employees in the videos denied the presence of GMOs. I'm not necessarily saying WF is "coaching" them, but you try to make it sound like an arduous task to keep them "up-to-speed on the latest information." The "latest information" is unnecessary. All they need is one line of "training," eg: "If someone asks you if products contain GMOs, tell them that if it doesn't have a USDA organic tag, then it possibly contains GMOs." (I'd say "probable" is more apt than "possible," but I'll cut you some slack) The varying employee responses in the video, ranging from emphatic assurances to emphatic denials, seem to indicate that they aren't provided *any* information regarding your store's stocking of GMOs foods, let alone the "latest information." They instead appear to be left to rely on their own knowledge and suppositions regarding store policy, which probably works in your favor, as many (most?) of the young and idealistic employees would only assume that Certified Organic Grocer Whole Foods would not allow GMOs on their shelves... giving WF the commercial benefit while allowing corporate deniability.
10/02/2012 6:37:02 PM CDT
Mark W says ...
If you support Prop 37, put your money where your mouth is.
10/02/2012 6:42:23 PM CDT
Cherrie says ...
Just another corporation who SOLD THIER SOUL. Now that organic made you RICH the people are just good for BUYING the LIES. Who cares what you SAY, what matters is what you DO! Your little PR STUNT claiming you support pop 37 is just that a STUNT to cover up who and what you REALLY support which is GMO and every other JUNK food company. Either SUPPORT prop 37 with your MONEY or shut up and deal with the fall out. We have gone organic but we will NEVER step foot into ANY Whole food store and we will tell every person we know not to either!
10/02/2012 6:56:30 PM CDT
Jean Morency says ...
I am disappointed by WholeFood unethical business practice regarding GMO food. For years we have been led to believe that WholeFood sold ONLY non-GMO food. When I discovered this facts several months ago I started diverting my weekly grocery budget to other stores. I even consciously decided to buy as much organic product at regular supermarket to punish you guys. Now if you want to prove you are really serious about organic food put your money where your mouth is! Match the biggest donor against Prop 37. Policies can be changed, don't serve us this baloney (food with poor nutrition value)! Your Executives have made political donations in the past, why they do believe in making donations on Presidential race but not on a issue that affect the reputation of their own business??? Shame on WholeFood, shame on it's leader. May be we should start buying stock ans start rocking the boat from that angle? Why don't you take the side of your customers?
10/02/2012 7:25:23 PM CDT
Oli says ...
Boycott Whole Foods until they remove all GMOs from their shelves!!!
10/02/2012 7:42:44 PM CDT
Pat H says ...
you sound sincere but to really sound real you need to donate money for prop 37
10/02/2012 8:43:03 PM CDT
Ramesh says ...
Why not Wholefoods separate the GMO foods and put them into a separate section. Or why not Wholefoods simply list the GMO foods that they sell on their website. That way, we can avoid buying those products. Currently, it looks like wholefoods is sneakily pimping out organic food enthusiasts to GMO food companies. Too bad Wholefoods, I am disappointed.
10/02/2012 10:57:22 PM CDT
Rahodeb says ...
WHOLE FOODS has lost their way and no longer has a sense of mission or even a well-thought-out theory of the business. They lack a viable business ETHIC that they can replicate. They are floundering around hoping to find a viable strategy that may stop their LIES. Problem is that they lack the VISION now.
10/02/2012 11:25:11 PM CDT
Krissy says ...
Wow, very disappointed. You should contribute to support prop 37! I think most of the employees were just misinformed and unknowing, there needs to be better education. The thing I'm upset about it the lack of contribution to support prop 37. It makes Whole Foods look very traditionally corporate and of big money buy offs! Mud on the face of Whole Foods. Your customer base, hello--the ones that pay the bills, and allow you to be the big company you are, expect so much more. We will demand more!!! As I read above social media does SO SO Much these days-- I hope this really grows across the country. Spread the word!
10/02/2012 11:27:00 PM CDT
Serge says ...
It is totally unacceptable and disgraceful for Whole Foods to not support Prop 37 financially. By not doing so Whole Foods is implicitly supporting genetically modified foods and betraying their customers. Prop 37 has nothing to do with politics. it has to do with core values that Whole Foods should be defending just like organic foods. I spend thousands of dollars on organic foods every years but will never shop at Whole Foods again unless Whole Foods corrects this.
10/02/2012 11:42:51 PM CDT

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