These third-party certifiers are the boots on the ground for assessing the animals, checking records and talking with farmers to ensure compliance with the 5-Step Animal Welfare Rating Standards.
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A native Brit, Frances Flower joined Whole Foods Market in 2006 and currently works as an animal production and welfare expert, helping to implement the 5-Step Program. She’s lived in the US, Scotland, and Canada while getting degrees in Zoology, Animal Behavior, and Animal Welfare. Frances cares about how farm animals are raised and is excited to be part of the 5-Step Program. Now settled in Austin, she enjoys running and is passionate about volunteering for a local animal non-profit org. She also loves to garden, which is very fitting given her last name!