Concierge Services

What is the Whole Foods Market Concierge Service?
Our goal at Whole Foods Market is to satisfy and delight our customers every day. We are continually developing ways to create the ultimate shopping experience for our guests. The Rochester Hills Whole Foods Market Concierge Service is available to assist you with all your customer service needs, including:

Information
If we do not know the answer to your question, we will find it! Our company and local health practitioners are a wealth of knowledge on food trends, special diets, product information, and environmental issues.

Special Diets
Are you on a special diet and don’t know where to begin? Schedule a Special Diet Store Tour for groups from 2 – 20 people. And be sure to check out our Special Diet Shopping Lists.

General Store Tours
Tours are geared towards your preferences; (i.e. focus on produce, kid friendly, vegan diet, etc.)

Special Orders
If there is a product you want and we do not carry it, we will do our best to special order it for you – provided it meets our quality standards. Additionally, we can order your favorite products by the case! Not only is it more convenient, Whole Foods Market will also give you a 10% discount on the entire case. Look for a Team Member in the store and they will be more than happy to assist you. Or alternatively, please call 248-371-1400 with any queries, concerns or extra help you need to make your shopping experience at Whole Foods Market a pleasant one. Check out our Personal Shopper program for added convenience.

Field Trips & Education
Looking for a fun and delicious, yet educational field trip for your students? Gluten intolerant and wondering what to shop for? Interested in finding out the ‘behind the scenes’ at Whole Foods Market? If your school or organization would like a tour of Whole Foods Market Rochester Hills, we are here to help. Tours can be arranged for groups of one to 20 people, can range in time from 20 minutes to an hour, and include free samples & recipes. Are you vegetarian and only interested in the Produce Department? Are you specifically looking for natural health and beauty products? Aimee will tailor the tour to best suit your needs. Store tours are an opportunity to learn more about natural and organic foods and what makes Whole Foods Market different from conventional grocery stores. Best of all, there are samples throughout the tour. Call 248-371-1400 or email anthony.richardson@wholefoods.com to schedule your tour today!