BIG MOVE: Frequently Asked Questions
Given the nature and newness of what’s to come for our store in it’s transition and growth, we’ve received several questions from our customers. Below are some of our most-asked questions. Please note: This is not intended to be an exhaustive list, so if you have a question that’s not answered here, please let us know via Facebook! Visit our page at Whole Foods Market- Upper Arlington!
Whole Foods Market, Upper Arlington Transition: Frequently Asked Questions
Q: Where are you moving to?
A: We’ll be in the same complex, just further down in the Shops on Lane Avenue. Our new address will be 1649 West Lane Avenue.
Q: When are you moving?
A: We will be closing our doors of the current space on July 5th and opening at our new location on July 6th. Be sure to check out the artist rendition of the new store in the café for a better picture of what’s to come.
Q: What’s going to happen to this building?
A: It will be demolished shortly after our doors close on July 5th to make room to build our new store in the exact same spot.
Q: How long will the construction process take?
A: Forecasting construction can be tricky business, but we’re estimating that it will take about 18 months until we’re able to open the doors of the brand new Whole Foods Market in Upper Arlington.
Q: Where will the brand new store be located?
A: Right where our current store is located. Our current store is 22,000 sq. ft and we are building a store that is 35,000 sq ft. We will be posting updates on our facebook page and our store newsletter so you can follow the process and see your new store being built.
Q: The new Express store is smaller, what does that mean for my shopping experience?
A: While the size of our temporary store is smaller than our current space, our specialty and grocery departments will actually increase in size. Additionally, once the construction of the new store is complete, we’ll be gaining an additional 12,000 square feet compared to the old store.
Q: What if I can’t find a product I normally buy in your store?
A: We are dedicated to serving our customers; if we do not have an item in stock at our temporary location, we will be more than happy to special order it for you or bring it in for you from our Dublin store. As always, feel free to give us a call to make arrangements before you shop.
Q: What about parking?
A: Since our parking lot will be smaller, we have programs in place like curb-side loading, carry-out assistance, and personal shopping to facilitate your shopping experience.
Q: Will you still have events at the temporary store?
A: YES! The traditional format of our events will need to shift a little, but you can count on us to maintain the experiential component while you shop.
Q: What’s Personal Shopping?
A: The availability of personal shopping means that we do the shopping for you. Just submit your shopping list to us a day in advance, and we will have your order ready for purchase next day! (See store for specific details)
Have more questions? Visit our Facebook Page at Whole Foods Market- Upper Arlington to post your question(s) directly!
