Catering Terms and Conditions

Pricing

Prices are in local currency and exclude applicable taxes and fees. Prices shown on our website are the online prices for the items at the time you access our website and place your order. These prices may: (i) vary from current prices in store; (ii) exclude any discounts, promotion or offers currently available in store; and (ii) vary from in store prices at the time of pickup. Prices online are subject to change at any time without notice. In the event a product is listed at an incorrect price due to typographical, electronic or other errors, we reserve the right to refuse or cancel the order (or any part thereof) regardless of any order confirmation. We are unable to accept food stamps and any third-party coupons (printed or digital) for online orders. Promotions, discounts and/or offers available in-store may not be available for online orders. Prime Member additional discount on sale items cannot be applied to catering orders.

Orders, Cancellations and Modifications

  • Orders or order modifications must be made a minimum of 48 hours ahead of the pickup date and time.

  • Any order not canceled 48+ hours prior to scheduled pickup time will be charged in full.

  • All orders placed online are subject to our acceptance. Your receipt of an order confirmation does not constitute our acceptance of your order or an offer to sell. We reserve the right at any time after receipt of your order to accept or decline the order without liability to you or anyone else.

  • For questions about your Whole Foods Market catering order, visit Your Orders opens in a new tab or Catering FAQs opens in a new tab.

Variable Weight Items

  • Items sold by weight will be processed in store. The total at checkout is an estimated total. When you pick up your order in store, you will be charged for the actual weight of the item you receive.

  • Default weight charges: Orders that are not cancelled within 48 hours and not picked up will default to be charged at the average weight the item is sold for.

Billing

  • Payment for all catering orders placed through Whole Foods Market or Whole Foods Market on Amazon will be processed by Amazon.

  • A credit card is required for online orders and a temporary charge will be automatically placed on your credit card.

  • If your order does not include any variable weight items and you complete your purchase online, you will be charged the total at checkout. If your order includes variable weight items, you will be charged the price for the actual weight of the item you receive at pickup. The total at pickup may differ from the estimated total for your online reservation to reflect variable weight items and any substitutions.

Item Availability

Items on our catering menus can vary by location and are subject to supply availability.

Product Information Disclaimer

Any special diet and nutritional information we provide is for educational purposes only. Actual product packaging and materials may contain additional and/or different ingredients, nutritional or proper usage information than the information displayed on our website. You should not rely solely on the information displayed on our website and you should always read labels, warnings and directions prior to using or consuming a product. For additional information about a product, please contact the manufacturer. The information provided on our website should not be relied upon to make health-related decisions. Whole Foods Market and our product manufacturers, distributors and suppliers do not assume any liability for inaccuracies, misstatements or omissions.

Privacy

Please refer to our Privacy Notice opens in a new tab opens in a new tabfor information about how we collect, use and share our customers’ personal information.