We're here to help. FAQ: Meals & Catering

Meals & Catering

Everyday Catering meals, sides, appetizers, platters and desserts can be ordered online at shop.wfm.com or by phone at 1-844-936-2428.

All items in your holiday meal are refrigerated, so they will be cold when you pick them up. Be sure to allow time for reheating each dish before your meal. Many of our dishes can be reheated right in the packaging while others require a separate pot or pan.

Reheating instructions for our Everyday Catering can be viewed here . You can also give us a call at 1-844-936-2428, and we will be happy to assist you.

Detailed information on your store’s pickup process will be included in your confirmation email once your order is placed.

For pickup orders placed on Whole Foods Market on Amazon.com, some locations offer curbside options. See amazon.com/wholefoods for details.

To view your order, log into your account on Amazon.com and go to My Orders. Catering orders can be viewed under the Local Store Orders tab.

Orders can be canceled up to 48 hours before your scheduled pickup time. Log in to your Amazon.com account and click My Orders. Go to Your Local Store Orders page and select “Need help with this order?” to cancel. Unfortunately, we can't offer refunds for orders canceled less than 48 hours before the scheduled pickup date and time or for orders that are not picked up.

To change your pickup date/time, log in to your Amazon.com account and go to your Local Store Orders page under Your Orders. Navigate to the order you would like to update and select “Track or view your order”. You can update your pickup time and date by selecting Edit under Pickup Address. Be sure to confirm your selection to save your new pickup time.

Orders set to be picked up in less than 48 hours are not able to be modified.

Items cannot be removed from your order once the order has been placed. If you would like to remove items from your order, please cancel your order and place a new order with the desired items. You can cancel your order by selecting “Need help with this order” on your order page.

To add items to your order, go to Your Local Store Orders page and select the order you’d like to modify. Orders set to be picked up in less than 48hrs are not able to be modified.

You can place an order on our catering home page on Amazon.com.

We’re so sorry there’s a problem with your order. Please contact your local store as soon as possible so they can help make it right. Find your local store's phone number .

Vegan items are labeled on our menu. If you wish to review the list of ingredients in a specific dish, give us a call at 1-844-936-2428, and we will be happy to assist you. Keep in mind that all of our dishes are prepared in kitchens that process ingredients which may contain allergens such as milk, eggs, fish, shellfish, nuts and gluten, as well as other allergens. We are not able to accommodate guests with food allergies or modify dishes to meet special dietary needs. Instead check out our frozen section and grocery aisles for packaged products that meet your needs.

Some menu items are made from ingredients that do not typically contain gluten, like vegetables. However, all our dishes are prepared in kitchens that use ingredients containing gluten, as well as other allergens. We are not able to accommodate guests with severe allergies or modify dishes to meet special dietary needs. Instead check out our frozen section and grocery aisles for packaged products that meet your needs.

Meals, entrees, sides, appetizers, platters and desserts reserved online at shop.wfm.com can only be picked up in the store. Visit shop.wfm.com to review our menu and place your order.

We’ll hold your order until the store closes. When you’re on your way, let us know by checking in via the Amazon app. You will be charged for any order that isn't picked up.

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