Data Subject Requests
California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia, and Washington residents may request access to, or deletion or correction of, personal information maintained by Whole Foods Market (each a “Data Subject Request”) by completing the online request form (choose “Data Subject Request” from the drop-down menu) or calling us at 1-844-WFM-TALK.
Before we can begin fulfilling a Data Subject Request, we will need to verify your identity by validating that you have control over the email address that was provided with the request. To do so, we will send a verification email asking you to click a link to verify your identity. In limited cases, we may request additional information to verify your identity.
Shortly after submitting your Data Subject Request you will receive an email asking you to verify your identity. After you verify your identity, we will begin fulfilling your request, and, within 45 days of submission of the request, we will send you a communication that describes the actions that were taken in response to your request. In certain cases, we may need up to an additional 45 days to respond to your request. If so, we will let you know of the extension within the original 45-day period.
If you would like to make a Data Subject Request with respect to transaction data related to purchases made at Whole Foods Market physical stores that are linked to your Amazon account because you paid with a payment card that is saved as a payment method in your
Amazon account
or you otherwise identified as an Amazon accountholder at checkout (e.g., by scanning the designated QR code in the mobile app or entering the phone number associated with your Amazon account at checkout), you may do so by making a request directly with Amazon (please visit
here
for more information). You may also view digital receipts for Whole Foods Market purchases that have been linked to your Amazon account
here
.
Whole Foods Market email marketing communications are sent using the contact information associated with your Amazon account. That contact information is stored on Amazon’s systems and therefore Whole Foods Market does not have the ability to access, delete, or correct that information. If you would like to make a Data Subject Request with respect to your Amazon account information, please visit
here
for more information.
No, we are only able to support access, deletion, and correction requests made by California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia, and Washington residents at this time. For general information about how Whole Foods Market collects, uses, and shares our customers’ personal information, please read our
Privacy Notice
.
California residents can designate an authorized agent to submit a request under the California Consumer Privacy Act on their behalf. To do so, please have the agent submit an access or deletion request on your behalf by completing the online request form (choose “Data Subject Request” from the drop-down menu) or calling us at 1-844-WFM-TALK . When submitting a request, the agent will need to:
1. Provide your zip code, name, email address, and phone number when prompted by the online request form or the Customer Care representative.
2. Provide their own name and email address and a statement indicating that they are acting as an authorized agent to submit a request on your behalf. That information should be included in the free-text field at the bottom of the online request form, or, if the request is made by phone, that information should be provided to the Customer Care representative.
After the agent has submitted the request, you will receive an email indicating that a Data Subject Request has been made in your name and asking you to verify your identity in order to allow us to continue processing the request. After you verify your identity, we follow up with you and/or your agent to gather any additional information we need to fulfill the request, such as proof that you have given the agent signed permission to submit the request.
An authorized agent may make such a request by contacting us at privacy@wholefoods.com . We will respond to those requests in accordance with the requirements of applicable law.